FAQ

You may find answers to some of the commonly-asked questions here. Can’t find an appropriate answer to your questions? Contact us and we’ll be glad to help you.

SPONSORS AND EXHIBITORS FAQs

I am interested to sponsor / exhibit. Could you send me a list of all your participation options?

Yes. Please contact us and we would be happy to furnish you our pricing packages. We also provide customised packages based on your business development needs. Come talk to our team of dedicated and experienced consultants and we will work out an attractive offer for you.

What are the payment terms and conditions?

Payment details can be found in the contract. Please email our Conference Manager, May for further clarifications.

I am an overseas sponsor / exhibitor who needs an invitation letter for my visa application. What should I do?

Please click here for further information.

Do you provide complimentary conference passes for my clients?

Complimentary conference passes for your clients can be included as part of a bespoke sponsorship or exhibition package. Please contact May, Conference Manager for a discussion.

SPEAKERS FAQs

I am interested to speak / present a case study at the conference. What should I do?

Please send an email to [email protected] with the following information:

Full name, job title and company

Summary of presentation

A short biography

We will get back to you within 5 working days.

How is the conference programme structured?

There will be sufficient refreshment breaks, networking lunches and other opportunities for speakers to mingle with the attendees. We strongly encourage all speakers to have a concise and informative presentation. Avoid lengthy sentences, use bullet points! Most importantly, do not read off the slides. The use of personal anecdotes or videos is strongly recommended.

Always allow about 5 minutes for a short Q&A session at the end of your presentation.

Do you cover the accommodation and travel costs of the speakers?

Speakers are expected to cover their own accommodation and travel costs throughout the entire conference. The Organiser is not liable for any direct, indirect or related costs unless there are special arrangements agreed prior to the event.

What happens if there are changes to the programme?

The Organiser tries to minimise disruption to the conference programme unless it is due to unforeseen circumstances. If there is a change in the programme that affects your presentation, we will contact you as soon as possible. The latest conference programme will be distributed to the attendees during the conference.

What is the dress code?

Business attire.

When can I run through my presentation slides?

Speakers should submit the presentations one-month before the conference. You will be given the opportunity to run through your slides during the break before your session (e.g. morning break / lunch break / afternoon break). If there are any updates, we recommend that you save your presentation(s) in a USB flash drive for easy access.

How do I register on the day of the conference?

Please proceed to the Speakers Registration queue to collect your badge. We encourage you to attend the entire conference as there will be plenty of networking opportunities during the event. However, if this is not possible, you should arrive at least 1.5 hours before your session starts or during the breaks, whichever is earlier. This will give you sufficient time to review your presentation slides with the AV team.

What should I do if I am delayed on the day?

Please contact the Organiser or the venue as soon as possible and request to speak to someone at the Conference Registration Counter.

What if I need to cancel my participation?

Please contact the Organiser immediately. We kindly request that you provide a replacement speaker who can speak on the same, or a similar topic.

My colleagues / industry associates / peers are attending the conference to support my participation. Do you provide complimentary passes?

We appreciate their interest in LEARNTECH Asia Conference however we would not be able to provide complimentary conference passes to them. We do however provide exclusive promotions to speakers’ colleagues, industry associates or peers. Kindly contact the Organiser for more information.

DELEGATES FAQs

I have paid for the conference however I did not receive any confirmation email / invoice. What should I do?

A confirmation email together with an invoice will be sent electronically to the email address you have keyed in during the registration process. Please check your ‘Junk’ or ‘Spam’ folder. Should this fail, please contact us and we will look into the matter.

What is the dress code?

Business attire.

Are there any promotions or group discounts?

Early bird promotions and group discounts are available. Please refer to Registration Fees for more information.

Can I apply more than one discount scheme at the same time?

You can enjoy early-bird and group discounts simultaneously.

What happens if I need to cancel?

If you are unable to attend the conference, a substitute delegate is welcome at no extra charge. Please notify us of the substitute delegate’s information as soon as possible to facilitate badge preparations.

The Organiser does not provide refunds nor credits for cancellations after 1 October 2016 or no-shows. Invoiced amounts are payable in full upon issuance of invoices.

The Organiser reserves the right to change the programme without any prior notice.

When will I receive my conference proceedings/materials?

Conference materials will be given to all attendees during badge collection at the Registration Counter. Conference registration will take place from 8am onwards on the first day of the event. Please be punctual.

Does the conference fees include meals and refreshment breaks?

The conference fees include refreshments and buffet lunches (except for private events by the sponsors and exhibitors).

Breakfast and evening meals are not included.

Is hotel accommodation, flight and airport transfers included in the conference fees?

The conference ticket does not include hotel accommodation and flight ticket. All travel expenses should be borne by the delegates. We strongly advise overseas delegates to make the necessary arrangements at least 3 months before the conference.